Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Times

Domestic: 2-3 business days 

International: 3-4 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Calculated at checkout based on your location and order weight. We offer free shipping on orders over R799

Tracking

You'll receive a tracking number via email once your order ships.

Customs & Duties (International Orders)

Customers are responsible for any customs fees, taxes, or import duties charged by their country.

Lost or Delayed Packages

If your order hasn't arrived within the estimated window, contact us at siyabongasmangaliso52@gmail.com with and we'll investigate with the carrier.